Shipping policy

UK delivery only. Standard Delivery (tracked, Royal Mail) GBP 3.99, free on orders of GBP 45 or more; usually 2-4 working days after dispatch. Orders placed before 2pm Mon-Fri are usually dispatched within 1-2 working days; weekend/bank holiday orders ship the next working day. You get an email with tracking when it ships. Delays: courier, weather or busy periods; we will tell you about significant delays. Lost/damaged: if not arrived within 7 working days of dispatch, or arrives damaged, email hello@takerenvora.com with your order number for a replacement or refund. Wrong address: if returned to us because of an incorrect address, we can re-send once the delivery cost is covered. (Also create matching rates in Settings > Shipping and delivery: GBP 3.99 standard, free over GBP 45, UK only.)